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I ordered a ring for my granddaughter's birthday. It arrived and was lovely but a stone was missing. I returned this 2 weeks ago and was told the refund would be made within 5 days. nothing happened. I rang customer services and was told it would be in my bank last...
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1.0
#1021543
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I would say that 80% of the rings they sell on the tv are far too big to resize to the average size female finger which is an 'N'. It is only possible with most rings, to go up three or down three sizes. So when you think you are getting a bargain ring for double...
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#1001648
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I bought a lovely opal and tiny pearls ring set in 4 grams of gold, i am very ill and have a carer who helps me to do everything so therefore i dont get my hands wet very often. One day i splashed my ring with water getting a glass of water to drink. ( as my carer was...
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Anonymous
Anonymous

Who buys jewelry that can't get wet? Even if you hadn't purchased shoddy jewelry, how could you expect the seller to replace the item three months later? For all they know y...

2.5
#1001643
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Short Review on December 01, 2016

Rocks and Co
#965151
I have bought many items from rocks & co and have never sent anything back, i cant believe the value you get for your money
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Rocks And Co Ring Review

Rocks and Co
#860822
1.3
Details
Bought a sapphire ring for my mother, returned it because it had a crack that I could actually see without my glasses. I wonder about their quality control.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
Style and Design
Value for money
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Rocks And Co Ring Review

Rocks and Co
#732197
5.0
Details
Bought a ring in clearance for 49English pounds. Was not expecting much for that price. The ring arrived wow,wow,wow. It is absolutely gorgeous. Saw a similar ring in a high street jewelery which was smallet for 4 times the price. I will definitely be shopping with rocks and co again
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Product or Service Quality
Style and Design

Rocks And Co Billing Department Review

Rocks and Co
#723538
1.3
Details
I complained about credit card charges as a result of refunds not being made. Rocks and Co T&c's state refunds will be made no more that 14 days after receipt of goods. The response I received was" sorry for the inconvenience but we do not compensate" etc I am also waiting for stock goods ordered and paid for on 2.10 and a repair on a faulty item, emailed company , no response.
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Delivery Service
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Purchased 5 items from Rocks and Co early August and is now mid October and still not received the items. No correspondence from company other then when I emailed or phoned after waiting 10 minutes on phone. Eventually decided enough was enough and after complaining I...
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Anonymous
Anonymous

Steer clear of gemporia too , the stones fall out !

#718307
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I placed an order with Rocks & co of whom I have purchased from over the years, this particular order apparently 'Went Missing & Got Lost' within their software & programming! If I hadn't chased this up relentlessly despite Rocks being unable to even find...
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#709545
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I purchased a ring for my wife based on what appeared on screen but was disappointed with the colour of the stone when it arrived so therefor returned it to ROCKS AND CO.immediately ROCKS AND CO. take so long to refund after you have returned purchased goods that do...
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3.5
I didn't like
  • Wait for refund
#643519
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Having purchased from Rocks and Co for a number of years, I failed to realise that if I wanted a refund, it is mandatory to phone them requesting this because like other customers, a number of weeks passed before I then phoned them requesting this action to be taken. ...
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2.3
I didn't like
  • Thin gold
#611758
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I ordered from them once again after not ordering for over 5 months. Even though the presenter kept saying the item would be shipped out the next day it wasn't. Only after constant complaining did they finally get sent out. Over 8 days later yet they took my money...
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#580010
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Bought a ring for £289 and it was not very impressive so I returned it ticking the returns slip for a refund. Three weeks later I had not received my refund so I rang customer services, they told me that they had recieved the ring, but had not refunded me as I had not...
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I didn't like
  • Extremely reluctant refund
#561528
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Contact Rocks and Co

Mailing Address:
PO Box 17052
Birmingham, UK B2 2HJ
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My husband, much against his better judgement, bought me a kyanite ring from R&C. It is indeed very pretty but the setting is flimsy to say the least! The stone looks good but when I wear it I feel like I am wearing my grandmother's ring where the gold has worn...
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Anonymous
Reen

I agree. I bought a diamond ring thisnweekend and I am returning it because of the cheap looking setting.

Colomiers, Midi-Pyrenees
#561440
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