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PLEASE DO NOT BUY FROM THIS COMPANY. I ordered a ring costing £229 on 9th August 2014. When it arrived the stone was chipped and scratched, so I return it the same day. Their paperwork says refunds can take up to 30 days - I have been e-mailing them since, and all...
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Anonymous
Apollo

I do not blame those who have had problems with quality of most gems and the dreadful customer service (refunds etc).No way will they get any orders from me and my friends....

Anonymous
J***

HiI had exactly the same problem, it has taken six weeks to get my money back. I complained to the ASA (advertising standards association) as they have jurisdiction over onlin...

#534766
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Rocks & Co. jewellery channel. Purchased a pair of Zultanite earrings. They took my money immediately and then took weeks to send the item. I phoned and was told they were made "especially for the order." When they arrived they are double sealed in polythene...
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Anonymous
Anonymous

My opinion of this company is that they have extremely pushy presenters and it's easy to get sucked into the belief that every item is gorgeous and fantastic value. The realit...

#503226
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Rocks And Co Ring Review

Rocks and Co
#694210
2.6
Details
Paid for a ring late July. After 28 days still not been despatched. They phoned me to say it was going to be at least another 21 days so I cancelled the order. They had my money but told me I could not get a refund until 14 working days later. They did not have the ring that I paid for. It was still being made.!!!
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